Does this sound familiar?

• Your employees, while responsible and dependable, could be doing more to help streamline and improve your operations.
  
• Your business depends on your reputation for quality and service to your customers.
  
• You know your business needs to be flexible and continuously improving to meet the needs of your customers.
  

If YES, your company may benefit from Total Quality Management (TQM) training….

Total Quality Management is…
a management system used to continuously improve all areas of a company's operation. TQM is applicable to every operation in the company and recognizes the strength of employee involvement.

Benefits:

• Improved customer satisfaction and product quality
  
• Increased production throughput
• Improved communications within the company
• Reduced operating costs
  
• Decreased scrap and rework defects

How can MMEC implement Total Quality Management?
MMEC teaches you and your employees the techniques of TQM and walks you through the implementation process of TQM including problem solving techniques and the basic TQM tools for problem identification and analysis. Training covers TQM background, internal and external customer and supplier relationships, quality, process variation, and measurement. MMEC will customize the training to your needs using specific examples from within your company. We provide on-site implementation to get you started.