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QUALITY SYSTEMS Training
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ARE YOU EXPERIENCING ANY OF THESE CHALLENGES?
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Employees have differing ideas about what it means to
produce a quality product or service? |
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Quality initiatives seem motivated by a
quest for perfection rather than a desire to meet customer quality
standards? |
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Bottom line implications of quality issues,
scrap and rework not clearly understood? |
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Employees or departments tend to "blame"
others for quality problems, lacking an appreciation of how
each department contributes to the perceived quality of your
product or service? |
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Employees lack the skills and tools necessary
to make "improving quality" an integral part of their
work? |
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Need a systematic, team-based approach to
addressing and overcoming quality issues? |
…If the answer is "Yes,"
then MMEC's Quality Systems
training may be what you need.
PREREQUISITE: None
However, participants may benefit more from this training if they
have taken the Lean Manufacturing workshop & simulation.
COURSE DESCRIPTION:
In this course, participants will have an
opportunity to explore how quality is "defined" within
their organization or operation. Internal definitions of quality
will be compared and contrasted with customer-driven definitions
of quality. Participants will also be challenged to strike an optimum
balance between the cost of quality and the benefits of quality.
Team-based class exercises, using problem-solving tools to address
quality issues, will give participants a chance to test their quality
assumptions and apply what they've learned. The course is designed
to give participants the tools they need to address quality issues
and create a company-wide environment of continuous improvement.
LEARN HOW TO:
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Recognize quality issues quickly
and involve appropriate parties in solution development. |
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Identify the types of costs associated with
quality issues and how to document their bottom line impact. |
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Establish and prioritize the procedures,
processes, and resources necessary to implement quality management. |
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Create an environment of "continuous
improvement." |
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Use team problem-solving tools to identify
and address quality issues. |
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Establish repeatable and reliable business
processes. |
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Manage quality at various stages of the
business/manufacturing operation.
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WHO SHOULD PARTICIPATE:
Company owner, quality manager or manufacturing
manager/supervisor/team leader.
COURSE LENGTH & FORMAT:
4 Hour or 8 Hour; classroom presentation,
discussion, and Q&A.
CLASS SIZE GUIDELINES:
Public Event: 10 minimum
Private Company Event: Variable (depending on internal demand)
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ADDITIONAL INFO
Contact
MMEC Field Engineer
Training Fee Guidelines
Supplemental
Online Training
Return to
MMEC Training Central
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